Shipping & Returns
All orders shipped within the UK will be subject to a postage fee which will be tracked. These postage fees can be seen at the check-out before you purchase the item. We only offer a tracked service to ensure the product reaches you safely. Please be aware that we cannot deliver to post office boxes. Please refer to the chart below for shipping costs:
United Kingdom - Royal Mail £12.00 GBP - 1-2 business days
Outside United Kingdom - DHL £20.00 GBP - 1-2 business days
If you have any questions about postage please email us at firstname.lastname@example.org
We are also able to ship internationally outside of the UK. The postage fees for the rest of the EU, US, Canada, Australia, China, Hong Kong and Japan are listed for each item at checkout. We are not liable for any additional duties or taxes when shipping outside of the UK.
We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can return any purchase within 14 days. Kausar will accept returns for handbag orders for full refund in their original condition. Returned handbags must also include the original box, dust bags with original card attached. Handbags with any sign of wear will not be accepted for a return. If you would like to exchange your handbag for an alternative product, please e-mail email@example.com